Privacy Policy
Wrest Point is committed to protecting the privacy of all individuals who interact with our website and services. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles.
Information We Collect
We may collect personal information from you when you interact with our website, make a booking, subscribe to our communications, or engage with our services. The types of information we may collect include:
- Your name, email address, phone number, and postal address
- Date of birth and identification details where required
- Payment and billing information
- Accommodation and dining reservation details
- Information you provide when contacting our customer service team
- Website usage data, including IP addresses, browser type, and browsing behaviour collected through cookies and similar technologies
How We Use Your Information
We use the personal information we collect for the following purposes:
- To process reservations and bookings for accommodation, dining, and events
- To provide you with information about our services, promotions, and special offers
- To improve our website, facilities, and overall guest experience
- To communicate with you regarding enquiries or feedback
- To comply with legal and regulatory obligations
- To ensure the safety and security of our guests and premises
Disclosure of Your Information
We may share your personal information with third parties in the following circumstances:
- With service providers who assist us in operating our website and delivering our services
- With regulatory authorities or law enforcement agencies as required by law
- With affiliated entities within our organisation for operational purposes
We do not sell your personal information to third parties. Any third-party service providers we engage are required to handle your information in accordance with applicable privacy laws.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and understand visitor preferences. You may manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.
Data Security
We take reasonable steps to protect your personal information from unauthorised access, modification, disclosure, or destruction. We employ industry-standard security measures to safeguard data stored on our systems. However, no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to access, correct, or request the deletion of your personal information held by us. If you wish to exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable privacy legislation.
Get Your Bonus Now!Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page, and we encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal information, please contact our privacy team at Wrest Point, located in Sandy Bay, Hobart, Tasmania. We are committed to resolving any privacy-related concerns promptly and transparently.